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Process

How our moving process works, step by step

Eight steps, every time, whether we are moving one wardrobe across Business Bay or a villa from Dubai to Fujairah.

  1. 01

    Survey

    A video walkthrough or an on-site visit. We count rooms and large items, check lift access, stairs, parking and permitted hours at both addresses, and note anything fragile or oversized.

  2. 02

    Fixed written quote

    You receive one price with the crew size, vehicle, materials, tolls, travel time and estimated hours spelled out. If we think something in your plan will cost you money, we say so before you book.

  3. 03

    Scheduling and access

    We reserve the service lift, confirm the loading bay, prepare the documents building management asks for, and lock the arrival window.

  4. 04

    Packing day

    Fragile items are wrapped and boxed, glass and art are crated or corner-protected, drawers are secured, and every carton is labelled by room. Screws and fittings are bagged and taped to the item they belong to.

  5. 05

    Protected loading

    Lift panels, corridors, door frames and floors are covered. Furniture is blanket-wrapped and stretch-filmed, then loaded in a planned order so nothing bears weight it shouldn't.

  6. 06

    Transport

    Closed, clean vehicles with secured loads. For inter-emirate moves we plan around traffic peaks and permitted delivery hours at the destination.

  7. 07

    Placement

    Beds, wardrobes and tables are reassembled, appliances reconnected where safe, and boxes set down in the right rooms — not stacked in the hallway.

  8. 08

    Handover

    We walk the home with you, check the inventory, take the packaging away, and only then call the job finished.

Answers

Process questions

How far ahead should I book?

One to two weeks is comfortable. Month-end weekends and the last three days of any month fill up first, especially in tower communities where service lifts must be reserved.

Who handles building permits and NOCs?

We prepare the paperwork our side — insurance details, crew list and vehicle details — and tell you exactly what your building management needs from you as the tenant or owner.

What happens if the move runs long?

We tell you on the day, before extra hours are worked, and agree the change with you. Nothing is added afterwards without your approval.

Tell us what needs moving.

Message us on WhatsApp, show Rana your home on a free 10-minute video call, and get one fixed written price the same day. Month-end dates fill first: book by the 20th.